Customer Service

We at TriActive America are committed to providing the highest level of customer service possible. We want our customers to feel that they are treated with respect, integrity, and kindness. We promise that you'll always be able to talk to a "live" person when you call our offices during normal business hours. We demonstrate a willingness to respond to customers in a timely manner with accurate, thorough information.

Our corporate sales and customer service hours are 8:00am-5:00pm PST
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We offer design layouts to help visualize your project!

As an added service, we will provide one free proposed sample design layout per project. The layout is a 2D/3D image that provides a graphical representation of what your installation could look like. These layouts are helpful when presenting projects to a committee, council, association, colleague, etc. This is a sample layout that was done for a middle school in San Diego. We Also offer a do-it-yourself planning solution found here .... Self Guided Planning